FREE shipping to any location in the world. 

Delivery Times
North, Central and South America. Orders will be delivered within 2-3 business days 
Europe. Orders will be delivered within 4-5 business days
Australia, Asia, Africa. Orders will be delivered within 5-6 business days

Orders are processed Monday through Friday, excluding holidays. All packages are shipped via DHL. Orders are processed upon payment verification. Once an order is verified you will receive an email containing your DHL tracking number and confirming that your order has been dispatched. We will contact you via email if there are any issues with your order.

RETURN shipment: Note that for returned items shipping charges are non-refundable and the return shipment is at the customer’s charge. 

EXCHANGE shipment: Shipping charges of the item for exchange from the customer's location to our warehouse is at the customer's charge. Shipment of the new item from our warehouse to the customer is free of charge. 

Please contact customercare@serranostore.com if you have any further enquiries regarding our shipping.