We ship WORLDWIDE. 
FREE shipping to any location in the world. 

Delivery Times
North, Central and South America. Orders will be delivered within 3-4 business days 
Europe. Orders will be delivered within 4-5 business days
Australia, Asia, Africa. Orders will be delivered within 5-6 business days

Orders are processed Monday through Friday, excluding holidays. All packages are shipped via DHL. Orders are processed upon payment verification. Once an order is verified you will receive an email containing your DHL tracking number and confirming that your order has been dispatched. We will contact you via email if there are any issues with your order.

RETURN and EXCHANGE shipments:

USA. Please email us to ny@serranostore.com and we will coordinate your return or exchange shipment which is free of charge.

For returns, we will refund your item as soon as we receive it.
For exchanges, we will ship the new size of your item without any extra shipping charge. 

Rest of World.  Please email us to customercare@serranostore.com and we will send a return authorization number. You can ship the item back to us using your preferred post or courier service. Please note this shipment is at the customer's charge. 

For returns, We will issue the refund as soon as the item is received. 
For exchanges, we will ship the new size to the customer's address without any extra charge.